Thefurbox.com reserves the right to cancel any order without specifying any reason. Order cancellations can also happen due to non-availability of stock. In all such cases where cancellation is done by thefurbox.com we would refund your entire amount in the form you paid us.
For outright cancellations by you
If you cancel your order before your product has shipped, we will refund the amount deducting 10% of invoice amount as transaction charges.
If you received the product, it will be eligible for replacement, only in cases where there is defects found with the product. If no defects are found then you need to return the product if you are not satisfied with it. In such cases only store credits will be given