The Furbox

Exchange Policy

Thefurbox.com 15 days Exchange policy

All products bought on thefurbox.com can be exchanged within 15 days of the order confirmation except if it is on promotion or on discount. These would be exclusively mentioned at the time of purchase if an item cannot be returned.

Since we value customer satisfaction the most, if you are not satisfied with your purchase, you may exchange your previous purchase. In order to exchange a product please contact us within15 days of your date of order.

Exchange of products will only be accepted if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition. Please be sure to not use the product except for trial purposes. We will not be able to take a loss and exchange items that are used or damaged.