Thefurbox.com15 Days Return Policy
Thefurbox.com offers a very simple and easy 15 days return policy to you. You can conveniently return any item and avail refund, within 15 days from the date of delivery if the items purchased by you have any manufacturing defects or if you are unsatisfied with the product.
All refunds will be in the form of store credits. No cash refund will be given.
To return an item purchased on Thefurbox.com you need to Contact Us within a period of 15 days, from the date of order.
We will raise a return order number and you will have to courier the product back to us. Please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.
All Refund orders will be subjected to inspection at our end by our quality analyst team. Return of products will be accepted only if the products are returned in a re saleable condition with all tags intact and in their original packaging. Items without tags will not be accepted. The products must be in an absolutely unwashed, undamaged and unused condition.
Damages due to customer neglect, improper usage or application will not be entitled for refunds under our Returns Policy.
Please do not accept any order if seal is broken/unsealed at the time of delivery; as such orders will not be accepted if returned.
Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.
A notification with the status of return will be sent you within 48-72 working hours from the date of receiving the item.
Discounted items cannot be returned or refunded unless there is a manufacturing defect.